Privacy Policy
This privacy policy has been created in accordance with EU Regulation 2016/679 on the Protection of Personal Data (GDPR) and is based on your informed consent. Its purpose is to provide you with detailed information about the processing of your personal data.
This policy only applies to information collected through this website. Please note that our site may contain links to other external sites and we cannot ensure that these external sites adhere to a privacy policy consistent with ours. We therefore recommend that you consult the privacy policy of any external site before submitting your personal information.
We reserve the right to change this Privacy Policy at any time, effective immediately upon posting. Your continued use of this site after such changes constitutes your agreement to be bound by the updated Privacy Policy.
You should visit this page periodically to ensure that you understand and accept the terms of this policy.
Who is responsible for the Site?
The Website is published by Roula M. Merhej, whose registered office is located at [address], acting as data controller. For any questions or procedures concerning the collection and processing of your personal data, please contact us at roula@roulamerhej.com.
What information is collected on this Site?
During your visit to our website, your anonymity is preserved. The data collected during your browsing is used exclusively to analyze your interactions with the site and improve your user experience.
Additional personal information such as your name, first name, postal address, telephone number or e-mail address is only collected with your explicit consent, for example when you subscribe to our newsletter, submit a request for a quote or information, or express the wish to be contacted again.
We undertake to collect only the information necessary to process your request. By providing us with this information, you confirm that it is accurate.
Why do we collect your personal data?
The collection of your personal data is justified by several objectives that are essential to our business: managing customer relations, processing your requests for information or quotations, informing you of our commercial offers, sending newsletters, improving and optimising navigation on our site, personalising the services offered, verifying the authenticity of the information provided, preventing security incidents or fraud, and other needs related to the development of our site.
This collection is authorised by your explicit consent and is also governed by our legal obligations, thus ensuring compliance with current regulations.
How is your personal data used?
The personal data you provide to us is processed by our company as the website data controller. We undertake to maintain the confidentiality of your personal data and to use it exclusively for the purposes to which you have consented.
We only keep your personal data for as long as is necessary to fulfill the intended purposes, plus the legal limitation period. After this period, your data will be systematically destroyed.
We may need to transfer your data to subcontractors, such as our IT service providers and hosting providers, who may be located outside the European Union. We ensure that these transfers are carried out in accordance with applicable regulations and the European Commission's standard contractual clauses for our service providers located outside the EU, thus guaranteeing an adequate level of protection in line with our confidentiality commitments and within the limits strictly necessary for the performance of their services.
How hong to we keep your personal data?
The personal data you provide us with is stored for the period necessary for the purposes described above. This storage period is limited to the applicable legal deadlines, in order to meet our legal and regulatory obligations, or to enable us to initiate or respond to any legal proceedings.
How do we protect your personal data?
As the data controller, we implement rigorous technical and organizational measures, in accordance with applicable legal provisions, to ensure the protection of your personal data. These measures include our IT security policy, training our employees on confidentiality requirements, securing our facilities and IT infrastructure, and carefully selecting our partners and subcontractors. These combined actions aim to prevent any alteration, accidental or unlawful loss, as well as any unauthorized use, disclosure, or access to your data.
What are your rights regarding personal data?
You have the option to choose not to provide us with your personal data. However, this may restrict your access to certain features of our site, such as subscribing to our newsletter or being contacted.
Here are your rights regarding your personal data:
Right of access: You can request access to the personal data we hold about you.
Right to rectification: You have the right to have your personal data corrected, completed or updated if it is inaccurate or incomplete.
Right to erasure (“right to be forgotten”): You can ask us to delete your personal data when its retention is no longer necessary.
Right to restriction of processing: You can request the restriction of the processing of your personal data under certain conditions.
Right to data portability: You can request to receive your data in a structured, commonly used and machine-readable format, or for us to transfer it directly to another data controller.
Right to object: You have the right to object to the processing of your personal data for legitimate reasons, as well as to the use of your data for purposes other than those for which it was initially collected.
To exercise these rights, you can contact us at roula@roulamerhej.com . If you believe your rights have not been respected, you also have the right to file a complaint with the CNIL (French Data Protection Authority). We encourage you to contact us directly before contacting the CNIL, in order to find an amicable solution to your request.
These rights allow you to maintain control over your personal information and ensure its proper management according to your preferences.
For more information
If you have any questions regarding this privacy policy or the management of your personal data, please do not hesitate to contact us by email at roula@roulamerhej.com.
We are at your disposal for any clarification or assistance you may need.
Read our Legal Notice and Cookie Policy.